ABOUT OUR SHOP

The ABOUT YOU outlet is an online shopping club with its own app and website. It is currently live in eight countries and works with a deal structure: every day new deals are unlocked that are only valid for a few days. During this time, customers can shop from the discounted range. Since the ABOUT YOU outlet is a closed online shopping club, users must first register before they can see the products and discounts of a deal.

ABOUT OUR TEAM

The ABOUT YOU Outlet Unit consists of three core functions (Tech & Product, Marketing & CRM, Business & Supply) and reports directly to the CEOs. We are a young and international team working together in a modern office in the heart of downtown Hamburg.

As CRM Manager (m/f/d) you will work intensively with our CRM software braze to create added value for our users and the outlet business with data-driven and automated campaigns. For this purpose, you have various channels such as email, push messages, content cards and Whatsapp at your disposal.

Verantwortungen

• Conception of CRM measures for different countries and channels in order to sustainably increase the customer lifetime value

• Implementation in the form of automated and scalable campaigns
• Formulation of requirements for our developers when integrating new data sources and use cases
• Success measurement and optimization of your CRM measures, e.g. through A/B tests and structured reporting

Anforderungen

• Analytical mindset, high degree of independence and enthusiasm for automation & technical solutions

• At least one to two years of professional experience in the field of CRM, product management or e-commerce
• HTML or css knowledge is an advantage but not a must

Benefits

• Hybrid working

• Fresh fruit every day

• Sports courses

• Exclusive employee discounts

• Free drinks

• Language courses

• Company parties

• Mobility subsidy

• Central Location

• Flexible Working Hours

• Company pension

• Professional training

• Dog-friendly office

• AY Academy

• Feedback Culture

• Job Bikes

Due to our strong growth, you can take on responsibilities and shape things early on. Our team consists of experts from various fields, and what unites us is our passion for what we do. We motivate and support each other, share our know-how, and are open to different opinions and new ideas.

We look forward to receiving your application, preferably online through our application portal. This way, we can ensure a faster process, and it’s also easy for you to upload your application documents! :-)

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